As Digital PM I am tracking budgets and schedules, managing scope, creating project plans, scrubbing ticket queues, calling out risk, and managing a development team to successful project completion.. My duties include that of an account/client manager: I am the front lines for client contact. Some clients are a dream to work with. Others can. be a nightmare. My job is to keep them all happy, even in the face of delivering bad news. I know how to steer projects while always keeping the client's needs in mind.. I am also a Digital Strategist & Web Product Manager: Occasionally I am hand-holding the client through the discovery and design process to arrive at a business/technical specification that developers can execute upon.. Last - but not least - I am also a Quality Specialist: QA engineers can test and test again, but I am the person who owns the client's vision for the end deliverable. I'm the one who makes the last call on when a site is ready for client demos and client review.
